Overview
Rayvon Scents values your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, place an order, or contact our team.
Information We Collect
We may collect your name, email address, phone number, billing details, shipping address, and any information you submit through forms, checkout, customer support, or account registration.
We may also collect technical data such as browser type, device information, pages visited, IP address, and usage activity to improve site performance and customer experience.
How We Use Your Information
We use your information to process orders, provide customer support, manage your account, send order updates, improve our store, detect fraud, and respond to inquiries.
If you subscribe to marketing communications, we may also use your contact details to send promotions, product launches, and special offers. You can opt out at any time.
Payments and Order Security
Payment information is handled through the payment methods and processors enabled on our store. We do not intentionally store sensitive card data in plain form on this website.
Sharing of Information
We do not sell your personal information. We may share limited data with service providers involved in payment processing, shipping, website operations, analytics, and communication tools where required to run the business.
Cookies and Analytics
We may use cookies, session storage, and analytics tools to remember preferences, maintain shopping sessions, understand traffic patterns, and improve website usability.
Data Retention
We retain personal data only as long as reasonably necessary for order fulfillment, legal compliance, dispute resolution, internal reporting, and legitimate business operations.
Your Rights
You may request access to, correction of, or deletion of your personal information, subject to legal or operational requirements. You may also request that we stop sending promotional messages.
Third-Party Links
Our website may contain links to third-party platforms such as Instagram or payment and delivery partners. We are not responsible for the privacy practices of external websites.
Policy Updates
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the latest version reflected on the site.
Contact
If you have privacy-related questions, please contact Rayvon Scents through the contact page or our official Instagram account.